FLEXIBLE WORK RELATIONSHIP MODEL IN THE MAXIM DIGITAL TRANSPORTATION INDUSTRY IN GORONTALO
DOI:
https://doi.org/10.70489/perspektif.v3i3.934Keywords:
flexible work relationship model, digital transportation, Maxim, Gorontalo, drivers, gig economyAbstract
This study aims to analyze the flexible work relationship model in the Maxim digital transportation industry in Gorontalo, focusing on working-hour flexibility, income, algorithmic control, and social protection for driver-partners. The research employs a descriptive qualitative approach, with data collected through in-depth interviews, participatory observation, and documentation. The findings indicate that work flexibility provides advantages for drivers in adjusting their work to personal needs; however, it also creates income uncertainty due to dependence on the number of orders and platform algorithms. Most drivers are not registered in social security schemes, exposing them to social and economic risks. Algorithmic control limits drivers’ autonomy despite their freedom to determine working hours. This study recommends the integration of social security coverage, greater algorithmic transparency, digital literacy enhancement, and collaboration among government, companies, and drivers to create a fair and sustainable work ecosystem.
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Copyright (c) 2025 Lasmi H. Butudoka, Alifya Nurfadilah Husain, Aldi Bregi Sabbu, Sri Anggriani Moobiato, Indriyani Poiyo, Novita E. Habi, Rudi Harold (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
